Find answers to common questions about our centre, enrolments, fees, and daily routines.
Before enrolling, contact Centrelink to check your eligibility and complete the application process. Our enrolment form requires your child's CRN, the claiming parent's CRN, and the claiming parent's birthdate to link your enrolment to Centrelink for CCS payments.
CCS entitlements are based on your financial details with Centrelink. We do not receive advance notice of changes, so any adjustments may impact your out-of-pocket fees. Contact Centrelink for updates and ensure your financial details are always current.
Yes, notify us via email and update Centrelink. The new claiming parent will receive all CCS-related emails and reports.
Yes. The government’s ‘No Jab No Pay’ policy means CCS will cease if your child’s immunisations are not up to date. Provide us with an Immunisation History Statement from your MyGov account and update it after each new immunisat
Yes, to secure your child's place, fees must be paid during holiday periods. Inform the office of your holiday plans.
No, we do not swap days. You may book an additional day if available. Permanent changes require two weeks' written notice.
We operate from 7:00 AM to 6:00 PM. If you will be late, call us immediately. A late fee of $1.00 per minute applies.
Yes, we invite all new children for an orientation visit, where a parent or carer must stay for approximately 45 minutes.
Every child adjusts differently. We work with families to ensure a smooth transition. Read more here: Preparing Your Child for Childcare.
A backpack containing spare clothing, a wide-brimmed hat (or beanie in winter), a water bottle, milk bottles (if needed), dummies, and a cot-sized sheet set in a bag or pillowcase. Label all items.
We are a nut-aware centre. Do not bring nut products, lollies, soft drinks, or chocolates.
Yes, for Show and Tell or comfort. However, no small toys, play jewellery, or items with small parts due to choking hazards.
Yes, but we recommend nut-free cupcakes or cookies. Provide an ingredient list and coordinate with educators.
Notify us immediately of any changes to contact details, bank details, pick-up arrangements, emergency contacts, or Centrelink eligibility.
Yes, fees apply for all booked days, including public holidays.
Yes, we close for one week between Christmas and New Year every year.
Statements are emailed every Tuesday to the parent listed on the eDebit authority form. To change the recipient, notify us via email.
Fees are deducted weekly on Tuesdays via direct debit from your nominated savings account.
If fees are overdue by one or more weeks, you will receive a reminder via email or phone. Persistent non-payment may lead to suspension or termination of enrolment. If you are experiencing financial difficulty, contact the Director to discuss payment arrangements.
These payments must be direct deposited into the Kidz Place bank account before your child’s first day. Use your child’s full name as the reference.
Notify us via phone or email. If your child has an exclusion period, provide a doctor’s certificate upon their return.
Report all absences due to illness or holidays via the OWNA app or email at info@kidzplaceelc.com.au.
Yes, fees still apply, and CCS entitlements will be received as usual.
We will contact the primary guardian. If necessary, we will seek permission to administer Panadol. Some illnesses may require immediate exclusion based on health regulations.
Yes, but you must complete a medication form each day your child requires it.
Yes. Sunscreen will be reapplied throughout the day according to our Sun Safe Policy.
Meals are catered daily by Kids Gourmet Food. We provide morning tea, lunch, and afternoon tea. Weekly menus are available in the Mainhouse foyer and on the Pre-School noticeboard.
Yes. We are a Halal centre and can cater to dietary, religious, or allergy requirements if specified one week before enrolment.
Inform us in writing at enrolment. Medical conditions requiring a management plan (e.g., asthma, anaphylaxis) must be signed by a doctor and submitted on the first day of attendance.
Yes. A qualified Early Childhood Teacher oversees our program, which integrates pre-literacy, pre-numeracy, science, social, emotional, and independence skills into play-based learning.
We follow the Early Years Learning Framework (EYLF) with a focus on play-based learning.
Choosing the right early learning centre is a big decision, and we’re here to support you every step of the way. We invite you to visit Kidz Place Early Learning Centre, meet our educators, and experience the warmth and care that makes us your extended family.